Effective Date: March 21, 2024

This Privacy Policy describes how AgniAI (hereinafter referred to as "we," "us," or "our"), a US-based company, collects, uses, and shares information when you use our Facebook Developers Messaging Application with AI Chatbot (the "Application"). By using the Application, you agree to the collection and use of your information in accordance with this Privacy Policy.

Information We Collect a. User Information: When you interact with our AI Chatbot through the Application, we may collect your name, phone number, email address, and location information. b. Conversation Data: We collect and store the content of your conversations with the AI Chatbot, including your inquiries and the Chatbot's responses.
How We Use Your Information a. To provide and improve the Application: We use the collected information to operate, maintain, and enhance the Application, ensuring the AI Chatbot provides accurate and relevant responses to your inquiries. b. To communicate with you: We may use your email address or phone number to send you important notifications related to the Application or respond to your inquiries.
Legal Basis for Processing (GDPR) a. Consent: By using the Application, you consent to the collection, use, and sharing of your personal information as described in this Privacy Policy. b. Legitimate Interests: We process your information when it is necessary for our legitimate interests, such as improving the Application and ensuring its proper functioning.
Information Sharing a. We securely transfer your name, phone number, email address, and location information to a trusted third-party Customer Relationship Management (CRM) platform, such as Hubspot, which is responsible for storing and processing your personal information in accordance with their own privacy policies and practices. b. We do not sell, trade, or rent your personal information to any other third parties. c. We may disclose your information if required to do so by law or to comply with legal obligations, protect our rights, or ensure the safety of our users.
Data Retention We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Data Security We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Your Rights (GDPR) Under the GDPR, you have the right to: a. Access, correct, update, or request deletion of your personal information. b. Object to the processing of your personal information. c. Request restriction of the processing of your personal information. d. Request the portability of your personal information. e. Withdraw your consent to the processing of your personal information at any time. To exercise these rights, please contact us using the information provided below.
Data Transfers Your personal information may be transferred to and processed in countries outside of the European Economic Area (EEA). We ensure that appropriate safeguards are in place to protect your personal information during such transfers.
Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of the Policy.
Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer at: John Smith AgniAI 123 Main Street, Anytown, USA Email: privacy@agniai.com

By using our Facebook Developers Messaging Application with AI Chatbot, you signify your acceptance of this Privacy Policy. If you do not agree to this Policy, please do not use the Application.